Refund Policy
We understand that sometimes plans change. Please review our refund policy below.
1. Refund Eligibility
Refunds are available for bookings cancelled within the specified time frame before the travel date. The refund amount depends on the cancellation timing and the terms of your specific package.
2. Cancellation Timeframes
- 30+ days before travel: Full refund minus processing fees
- 15-29 days before travel: 75% refund
- 7-14 days before travel: 50% refund
- Less than 7 days: No refund (subject to package terms)
3. Processing Time
Refunds will be processed within 7-14 business days after approval. The refund will be credited to the original payment method used for the booking.
4. Non-Refundable Items
Certain items may be non-refundable, including but not limited to: airline tickets, special event tickets, and third-party service fees. Please check your package details for specific information.
5. How to Request a Refund
To request a refund, please contact our customer service team with your booking reference number. We will review your request and process it according to our policy.